We make it easy to pay your bill.
If you have questions or inquiries about your bill, please contact our billing office using the information below.
Hours & Contact
Monday – Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:00 PM
Phone: (952) 230-9740
Good Faith Estimate
You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost. Click here to learn more.
We have a team of dedicated billing specialists to help answer your billing questions. It is greatly appreciated if you pay your copays and deductibles at the time of service and any patient statement received in the mail within 30 days. If you need additional assistance, please ask for the billing supervisor.
Every insurance plan is different. If you disagree with the amount your insurance paid out, please contact them prior to contacting our office.
Common Questions and Concerns
We strive to see all patients who schedule appointments with us and to stay on-time unless another patient's medical situation delays us. We will try to keep you informed if this occurs. Recently, we have experienced a significant increase in "failed" appointments where we did not receive sufficient cancellation notice.
As such, we ask that you provide us with a 24 hour notice of any planned changes to your appointment – whether it be a rescheduling or a cancellation. Please note that you will receive a $50.00 self-pay charge if we do not receive this notice from you. Thank you for helping us to remain accessible to you and others!
Appointment Cancellation Policy
How much do I really owe?
You are responsible for the amount listed in the box PATIENT BALANCE.
What's a deductible?
This is the yearly dollar amount that you are responsible for based on the type of coverage you or your employer have selected. It is due at the time of service or within 30 days of receipt of a patient statement.
What's a co-pay?
This is the dollar amount contracted between you and your insurance carrier. It is due at the time of service.
This is a percentage of the insurance benefits that you are responsible to pay.
What's an adjustment?
This is a contractual agreement that has been made between our practice and your insurance company.
Insurance Coverage of Our Services
We make every attempt to accept as many insurance plans as possible, but know that there are many unique and new plans that change frequently. To see if we are in your network or to check if a particular service is covered, please contact your employer, their human resources department, or your insurance company by calling the number on your card.
Some plans require that you designate a primary care clinic. To obtain coverage in cases like these, Wayzata Children's Clinic must be selected. Our referral coordinators in Minnetonka can help guide you, and they are available at our main number, 952-473-0211.